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There are lots of situations where using a muzzle can greatly benefit any dog, and responsible owners are now proactively using this tool for visits to the groomers, public transport or to prevent wildlife scavenging.
There are lots of situations where using a muzzle can greatly benefit any dog, and responsible owners are now proactively using this tool for visits to the groomers, public transport or to prevent wildlife scavenging.
Baskerville

COA Baskerville Ultra Dog Muzzle

£9.50
Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined

Hassle free returns

If you Return your item(s) to us within 28 days of receipt, in unsoiled, undamaged and unused condition, we will happily Refund or Exchange them for you. This includes all tags still being attached and returned in the product packaging in which the items were sent out in. Please do not apply postal stickers directly on to the product packaging. E.g, footwear boxes, rug bags etc. In the event of these terms not being adhered to, we may be forced to deduct from your refund. Postage will not be refunded.

Refunds within the statutory period are made in line with the Consumer Contract Regulations.

Sale items are non returnable.

Please send all Returns to:College Farm, Fitzalan Road, Finchley, London, N3 3PG

It is essential that you include a covering note with your parcel, telling us:

Your Original Order Number,

Your Name and Contact Phone Number,

Whether you would like a Refund or an Exchange (and what you might require in exchange).

We strongly advise customers to obtain proof of postage from the delivery company you choose to use, as in the extremely unlikely event of the item(s) not reaching us, this would be required in order for you to claim compensation directly from the delivery company. Return costs will be covered by the buyer.

Exchanges
Exchanges are subject to stock availability. Please call 0208 349 0690 for up to date stock

For Exchanges, payment for postage will be required in advance via debit or credit card to cover the new Outbound postage. The cost will usually be the rate of the Original Postage Cost. Please E-Mail info@college-farm.co.uk if you have any queries regarding exchange postage costs. Payment of a standard delivery charge of £4.95 will be required to send you your replacement item(s).

Incorrect/Faulty Items
If you think you have received an incorrect item, faulty item or have items missing from your delivery, please contact us by
info@college-farm.co.uk. In regards to incorrect/missing items, this needs to be within 3 days of receipt of delivery. We will then be able to advise on the best way to proceed. Usually, this will involve the item being returned to our Returns Department for Inspection and verification of the fault prior to dispatching any replacements or issuing any refund. We regret that we are unable to issue any replacements or refunds until we have verified the fault.

Please do not return any incorrect/faulty items without having contacted us first on info@college-farm.co.uk We know dealing with a faulty item can be an annoying inconvenience for you, so please be assured that our team are here to help you and always aim to resolve issues as quickly and easily as we can. Often the judgement of faulty items lies with the supplier/manufacturer, so time must be allowed for their assessment and report so we can then move forward and resolve the issue.

Where incorrect or faulty items are verified, College Farm will usually arrange postage for the return of the item(s). We will also cover outbound postage costs of any replacement goods required.

Other Returns Information
In order to minimise potential fraud, all refunds will be made via the original payment method. Refunds may take up to 3 working days to appear back in your account.
Refunds for items that are not faulty or incorrect due to our failings will be refunded minus the postage.

COA Baskerville Ultra Dog Muzzle

Season:Core

Brand:Baskerville

Code:3356 Black

There are lots of situations where using a muzzle can greatly benefit any dog, and responsible owners are now proactively using this tool for visits to the groomers, public transport or to prevent wildlife scavenging.

The Baskerville Ultra Muzzle offers clever features to improve ease of use and your dog’s comfort, whilst strongly retaining our product promise of safety first. And for dogs that are reactive around other dogs, people or new situations – like vet visits – the Ultra Muzzle is a great choice.

What is the right muzzle size for my dog?

Please use the sizing guide on this page in the Image Gallery to determine which sizing category your dog falls into. If your dog's nose length and circumference fall into different sizing categories, please use the nose length measurement to determine the best size.

How do I custom shape of the Ultra muzzle for my dog?

Please see the guidance chart and how to video on this page for more information on how to re-shape your Ultra Muzzle to custom fit your dog. As an initial overview; firstly, place the muzzle in hot tap water for 2 minutes. Take the muzzle out of the water and when it is safe to touch, use your hands to shape the muzzle basket to suit your dog. Cool in cold water to lock in the shape. and then try the muzzle on your dog to check if it is the right fit. If necessary remould the muzzle again until it is right. Please note you may need to reshape the muzzle every so often as the material will return to its original shape over time.

How do I acclimatise my dog to wearing a muzzle ?

It's important to remember that for your dog having a new training aid on their head / face will feel unusual for your dog and it is perfectly normal reaction for them to try and remove it. We encourage you to help your dog acclimatise to the muzzle by using positive associations methods. This can be through using treats to encourage your dog to place their nose into the muzzle and placing the muzzle on the dog for a few seconds, then taking the muzzle off and rewarding immediately. Build up the length of time the muzzle is on slowly, so your dog has time to adjust. You can find more information on how to do this with the 'how-to' video on this page. If your dog is trying to take the muzzle off, try to distract them with a treat or their favourite toy to stop this behaviour. In the early days of acclimatising your dog we strongly recommend you use the collar loop and the headstrap for increased security and stability and minimise muzzle movement if your dog tries to remove it.

How long can a Baskerville muzzle be worn?

Due to the Baskerville basket style design, our muzzles can be worn for longer periods e.g. for daily dog walks, as the dog can pant and drink at all times with the muzzle on. However, even with Baskerville muzzles we do not recommend leaving these on your dog for extended periods of time unless absolutely necessary e.g. your dog is aggressive even at home. We recommend, as with all our products, to fully supervise your dog while they are wearing the muzzle from both a safety and welfare perspective. In the early days of muzzle training this will also ensure your dog does not remove the muzzle and potentially chew the product.

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